When it comes to specialty lubricants for industrial and automotive applications, precision and reliability are everything. For TSI Supercool, an ISO 9001-certified manufacturer, success hinges on delivering high-quality products that meet stringent global standards, including GHS and CARB. With innovative solutions like their proprietary Bag-On-Valve aerosol technology, TSI has established itself as a leader in its field.

However, even industry leaders face challenges. For TSI, fluctuating raw material costs and rising freight expenses were eroding margins and creating operational inefficiencies. Manual tracking left them vulnerable to market volatility and inefficiencies. “We needed to keep our finger on the pulse of cost fluctuations and pricing trends without spending hours on manual updates,” shared TSI’s finance director. Enter Fishbowl and the Fishbowl AI Insights add-on, which transformed their approach to cost and pricing strategies.

Challenge

The costs of raw materials weren’t just increasing—they were volatile. TSI grappled with rapidly shifting prices while relying on manual tracking processes that couldn’t keep pace. Rising freight expenses compounded the difficulty, making it harder to safeguard margins.

“We were spending hours in spreadsheets just trying to react to market changes,” explained Adrian Nieto, TSI’s pricing manager. The company needed intelligent tools that could monitor fluctuations in real time and provide actionable insights.

Solution

Fishbowl introduced precision and automation to TSI’s operations:

  • Pricing Analytics for Cost Control and Profitability: Fishbowl leveraged advanced AI to monitor real-time cost trends and predict price changes. Alerts notified TSI when material costs increased, along with recommended pricing adjustments to protect margins.
  • Customizable Reporting for Data-Driven Decisions: With Fishbowl AI Insights, TSI generated tailored reports in minutes, optimizing inventory and significantly reducing stockouts and overstocking.
  • AI-Driven Cost Optimization: Fishbowl identified orders where freight costs exceeded profitability thresholds, enabling TSI to negotiate with carriers or adjust logistics strategies.
  • Enhanced Product Metadata Management: Fishbowl AI streamlined metadata updates, providing a centralized source of truth for suppliers and wholesalers.

“Fishbowl AI has made pricing and cost management a proactive process for us,” remarked TSI’s finance director.

Results 

With Fishbowl AI Insights, TSI achieved remarkable outcomes: 

  • 10% increase in margins: AI-driven insights and recommendations helped protect profitability. 
  • 10% sales growth: Using Fishbowl to better understand and meet demand, keep the right inventory, and build stronger relationships with customers boosted revenue. 
  • 20% reduction in inventory-related labor hours: Streamlined and automated processes freed TSI employees from time-consuming tasks so they could focus more on strategic growth.” 

“Fishbowl AI gives us the confidence to react faster and smarter to market changes. It’s like having a crystal ball for our business,” said a TSI team member. 

Discover how Fishbowl and the Fishbowl AI Insights add-on can transform your business. Schedule a demo with our team today!