Frequencia stands at the forefront of avionics engineering in the United Kingdom. As a specialized design and consulting firm, they offer comprehensive support to aircraft manufacturers and airlines.
Their expert team delivers innovative solutions across the spectrum of avionics, from initial design and fabrication to ongoing testing. With a focus on cutting-edge technology and industry-specific expertise, Frequencia plays a crucial role in enhancing the safety, efficiency, and performance of modern aircraft systems – and Fishbowl is able to be a part of their journey.
Challenge
Before implementing Fishbowl, Frequencia was struggling with inefficient inventory management processes. Some of those challenges were:
- Reliance on Excel spreadsheets for inventory tracking
- Difficulty managing part shipments and stock levels
- Inability to notify customers about shortages and accurate delivery timelines
- Customer dissatisfaction due to poor communication and delayed deliveries
The company described its pre-Fishbowl situation as incredibly inefficient, leading to nightmares in customer relations and inventory control.
Solution
Frequencia tackled these challenges by implementing Fishbowl Advanced, which helped significantly improve their operations. We introduced real-time inventory tracking, improved stock shortage management, and enhanced shipment monitoring. Our solution also streamlined order management, facilitated efficient bill of materials tracking, and provided robust manufacturing management capabilities.
With Fishbowl, Frequencia gained a “live finger on the pulse” of their inventory, enabling more precise oversight of shipments, stock levels, and order statuses. “Fishbowl is really feature-rich. It’s got a lot of stuff packed into it that is very intriguing which a small company doesn’t need a hundred people to run.”
Results
Implementing Fishbowl brought great benefits to Frequencia, streamlining inventory management and eliminating the need for Excel spreadsheets. It enhanced stockout prevention, optimized purchasing processes, and provided real-time inventory updates.
These improvements led to more efficient internal operations and increased customer satisfaction through better order tracking and communication, ultimately resulting in more accurate and timely order fulfillment.
Smoother operations and greater customer satisfaction
By transitioning from an Excel-based inventory management system to Fishbowl, Frequencia was able to overcome its operational challenges, improve efficiency, and enhance customer relationships. We look forward to helping Frequencia reach greater operational success in the future!
