Basin Upfitting is a leader in custom vehicle upfitting for commercial and fleet operations. They service everything from emergency responders to construction crews. Every build they deliver is high-quality, highly customized, and built to perform under pressure. 

A growing demand was putting pressure on their internal operations. With thousands of specialized parts to manage, Basin Upfitting needed a smarter approach to inventory management that could keep pace with the business. 

Challenge 

As orders increased, the team realized that spreadsheets and manual tracking weren’t efficient enough to get the job done. Their team was juggling a massive number of components, each one critical to delivering a complete build on time. 

They faced growing pains on multiple fronts: 

  • Stockouts and over-ordering were common, creating delays and wasted spend
  • Limited visibility into inventory levels slowed down production and made scheduling unpredictable 
  • Tracking which parts went into each build was difficult, making job costing unreliable 
  • Their existing system simply wasn’t built to support the level of detail or volume they were working with 

It wasn’t just a matter of organizing parts, it was about finding an inventory solution that could scale with them and give them better control over operations, profitability, and growth. 

Solution 

The team implemented Fishbowl Advanced—a robust inventory management platform designed to bring automation, accuracy, and visibility to growing businesses. 

Fishbowl’s award-winning integration with QuickBooks Online made it an ideal fit for Basin Upfitting’s finance and operations workflows. More importantly, it gave their team the tools they needed to ditch manual processes and start managing inventory in real time. 

With Fishbowl, Basin Upfitting was able to: 

  • Automate tracking of parts across builds, projects, and locations 
  • Get real-time inventory insights to improve purchasing and planning 
  • Scale operations with multi-location support and centralized data 
  • Accurately capture job costs to protect margins and plan smarter 

Results 

Since adopting Fishbowl, Basin Upfitting has transformed the way they manage inventory—shifting from reactive to proactive operations. Their team now works with confidence, knowing they have full visibility into what’s in stock, what’s needed, and where it’s going. 

They’re no longer fighting delays or guessing at costs. Instead, they’re building more efficiently and planning for growth with a solid system in place. 

Real-time inventory control – Every part is tracked and accounted for, reducing shortages, overstocking, and wasted spend. 
Faster project completion – With up-to-date inventory data, builds move faster and projects stay on schedule. 
Scalable operations – Fishbowl supports their growth across locations and product lines without creating bottlenecks. 
Accurate job costing – Detailed tracking ensures every build is profitable and cost-effective. 

For a business like Basin Upfitting, where timing, precision, and customization are everything, Fishbowl delivered the operational control they needed. With better inventory management, they’re not just keeping up—they’re leading the way.